Enterprise and custom plans

The Enterprise plan is for organisations that need higher or custom limits. Instead of choosing a plan yourself, we set it up with you.

How to get started

Use Contact sales on the pricing page or on the Billing page. Tell us roughly what you need, and we'll agree the limits and price for your organisation.

What can be customised

Depending on what we agree, your team can have its own limits for:

• new links and QR codes per month,
• bulk creation size,
• team size,
• analytics retention,
• features such as custom slugs, editing link destinations, logos on QR codes and vector export.

How billing works

Enterprise and custom plans are usually invoiced by us directly rather than by card through Shrtly, though we can arrange card billing for a custom plan if you prefer.

What you'll see in the app

Once your team is on a custom plan, Billing shows "Your plan is managed by our team." If your agreement has an end date, it also says when the plan runs until.

Because we manage the plan for you:

• there are no Upgrade or Downgrade buttons,
• you can't start a subscription yourself,
• contact us to change your limits or renew.

If a fixed end date passes without a renewal, your team moves to the Free plan.

Note: If your team currently has a paid subscription, we'll cancel it when your custom plan starts so you aren't charged twice.

See also Plans and limits.